Services

Websites, GoHighLevel, and Automation That Work Together

Whether you need a professional website, a better way to manage leads, or automation to connect the steps in your customer journey, I can help plan and implement a solution around your business needs.

01

Website Building

OutcomeA professional, mobile-friendly website that makes the offer clear and guides visitors toward an enquiry or booking.

Typical scope

  • Website structure and page planning
  • Responsive page design and development
  • Service and industry pages
  • Contact and lead capture forms
  • Booking or consultation pathways where required
  • Basic on-page SEO setup
  • Analytics/tracking integration when access and consent requirements are addressed
  • Speed, usability, and pre-launch checks
02

Website Revamping & Redesign

OutcomeImprove an existing website’s clarity, usability, visual consistency, mobile experience, and conversion journey.

Typical scope

  • Review of the existing site
  • Navigation and content structure improvements
  • Visual redesign and responsive adjustments
  • CTA and form improvements
  • Service-page refinement
  • Basic technical/on-page SEO review
  • Redirect planning when URLs change
  • Quality assurance before launch

A redesign alone does not guarantee SEO gains. Valuable pages and URLs are preserved where possible, with redirects when changes are necessary.

03

Google SEO & Local SEO

OutcomeBuild a stronger foundation for search visibility and local discovery.

Typical scope

  • Technical and on-page SEO review
  • Search-intent and keyword mapping
  • Page titles, meta descriptions, headings, and internal linking
  • Local service-area page planning where appropriate
  • Google Business Profile review and optimization support where eligible
  • NAP consistency review (business name, address, phone, where applicable)
  • Review acquisition process recommendations
  • Local content ideas and publishing plan
  • Search Console and analytics setup if access is provided

Rankings depend on competition, location, site quality, relevance, authority, and many other factors. No position or timeline is guaranteed.

04

AI Voice Receptionist

OutcomeHelp handle routine calls, capture caller details, answer approved questions, and route suitable enquiries according to a defined process.

Typical scope

  • Call flow and conversation planning
  • Approved business information and FAQs
  • Lead capture and qualification fields
  • Call routing and escalation rules
  • Appointment handoff where supported
  • CRM contact creation/update
  • Notifications and call outcome logging
  • Testing of normal, unclear, and escalation scenarios

Every setup includes a clear fallback to a human. It is not a replacement for emergency services or professional judgment, and recording, consent and AI-disclosure rules are checked for the markets where it runs.

05

AI Chatbot & Customer Support Automation

OutcomeMake it easier for website visitors to get approved answers and take the next step.

Typical scope

  • FAQ and knowledge-base planning
  • Chat widget setup
  • Lead capture and qualification
  • Booking or human-support handoff
  • CRM integration
  • Notifications and conversation routing
  • Fallback for unknown questions
  • Testing for accuracy, tone, and escalation

The chatbot only uses approved source content. It should never invent policies, pricing, availability, or promises.

06

GoHighLevel CRM Setup & Pipelines

OutcomeGive the team a clearer view of new leads, active opportunities, follow-ups, and next actions.

Typical scope

  • GoHighLevel account/subaccount setup or review
  • Pipeline stages and opportunity rules
  • Contact fields, tags, and segmentation
  • Lead source and form mapping
  • User roles and notifications
  • Opportunity movement rules
  • Basic reporting views
  • Team handover and documentation
07

Lead Funnels & Landing Pages

OutcomeGive a specific offer or campaign a focused page and a clear conversion path.

Typical scope

  • Funnel strategy and page structure
  • Landing page and thank-you page
  • Lead capture forms
  • Calendar or booking integration where appropriate
  • Follow-up workflow
  • Tracking events where configured
  • Mobile and form testing
  • Copy and CTA refinement

Ad performance and conversion depend on the offer, audience, and traffic quality, so results are never guaranteed.

08

Follow-Up & Appointment Automation

OutcomeHelp businesses respond consistently and reduce avoidable delays in the lead journey.

Typical scope

  • New-lead acknowledgement
  • Email/SMS follow-up sequences
  • Appointment confirmations and reminders
  • Missed-call text-back
  • No-response follow-up
  • Internal task and team notifications
  • Lead status updates
  • Stop rules, opt-out handling, and workflow safeguards

Messages are only sent where there is a lawful basis and appropriate consent. Opt-outs and provider rules are respected.

09

Google Review & Reputation Management

OutcomeMake it easier for genuine customers to leave feedback and for the business to monitor and respond to reviews.

Typical scope

  • Review request workflow
  • Timing and message templates
  • Feedback routing
  • Review monitoring process
  • Response templates and escalation
  • Reputation reporting where tools support it

No incentives for positive reviews, no suppression of negative ones, and no selective “happy customers only” requests. Google’s current review policies are followed.

10

CRM Integrations, Reporting & Workflow Automation

OutcomeReduce duplicate work and make relevant information flow between connected tools.

Typical scope

  • Process and integration mapping
  • GoHighLevel workflow configuration
  • Make.com, API, webhook, or supported connector integrations
  • Field mapping and data normalization
  • Error notifications and retry strategy where supported
  • Reporting and dashboard setup
  • Test cases and handover notes
  • Maintenance options if agreed

Integration work depends on API access, subscription plans, permissions, rate limits, and what each tool supports.

How to choose a starting point

What is getting in the way right now?

Pick the statement that sounds most like your business.

Not sure what you need yet?

Tell me about your business and current process. We can identify a sensible starting point.